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About us

Global Reach, Local Care

Accessible travel, planned around you

Disabled Accessible Travel is a specialised accessible travel agency. Since 2004 we have helped wheelchair users, scooter users, slow walkers and their travel companions explore Europe and beyond without barriers, and built an outstanding reputation for delivering high-quality accessible services.

1,900+

Local partners

160+

Accessible destinations

35+

Countries

12,000+

Happy travellers

Our story

From barrier-free tours in Barcelona to accessible travel across Europe

Disabled Accessible Travel started in Barcelona in 2004 with one clear mission: creating barrier-free travel experiences for people with limited mobility, including slow walkers, wheelchair and scooter users, as well as the family and friends travelling with them.

Since 2017 the company has been owned and led by Mirjam Versteegh. Under her guidance, we rebranded, grew our network of trusted local partners, and expanded to more than 160 destinations in over 35 countries. In 2020, we acquired Barcelona-Enabled, strengthening our services in our home city.

Today, a dedicated team plans every trip personally, from a single adapted transfer to a complete multi-country holiday.

“No two travellers are the same, and no two disabilities are the same. That is why every trip we plan starts with a conversation.” – Mirjam

Why travel with us

What makes us different

Global reach, local care. Here is what that means for your trip.

Accessible travel is all we do

Since 2004 we have focused only on accessible travel. It is not a side service, it is our speciality.

1,900+ local partners we know

A solid network of local providers in more than 35 countries, from adapted transfers to accessible tours and shore excursions.

Tailor-made, never off the shelf

Every itinerary is built around your mobility, your pace and your wishes.

One contact for your entire trip

Tours, transfers, equipment and accommodation, planned together by one dedicated expert.

Global reach, local care

A multilingual team speaking English, Dutch, Spanish, Italian, French and Catalan, with local knowledge on the ground.

Checked before you travel

We confirm availability and accessibility details directly with our partners, before anything is booked.

Meet the team

The people behind your trip

A small team with one shared goal: making travel possible and stress-free for everyone.

Mirjam

CEO & Founder

From the Netherlands

Passionate about travel and driven to transform the accessible travel industry by combining technology with our trusted local network and personalised service.

Speaks
ES NL GB
Spanish, Dutch, English

Favourite holiday country: Spain. For its incredible diversity, rich culture, beautiful landscapes, stunning beaches and wonderful food. With a special soft spot for the Costa Brava!

Alessandra

Accessible Travel Expert

From Italy

Takes care of your travel requests from start to finish and makes sure every tour, transfer and stay is carefully matched to your mobility needs and wishes.

Speaks
GB IT ES
English, Italian, Spanish

Favourite holiday country: Rome. Not just because I am originally from Italy, but because I love its history, food, lively streets, and the fact that there´s always something new to discover.

Eline

Accessible Travel Expert

From Belgium

Helps you plan your trip from the first question to the final transfer, tailored to your needs and preferences, and is always happy to think along with you.

Speaks
BE FR ES GB
Flemish (Dutch), French, Spanish, English

Favourite holiday country: Italy. And especially the North. Her favourite travel memory is hiking through the Dolomites and taking in the most unforgettable mountain views she has ever seen.

Jackie

Accessible Travel Expert

From the Netherlands

Turns travel wishes into accessible plans, with an eye for the small details that matter, from the right vehicle to a comfortable pace for the whole trip.

Speaks
GB NL
English, Dutch

Favourite holiday country: Spain. With Andalusia at the top of her list as a favourite holiday escape. Guaranteed sunshine, tapas bars on every corner, and a laid-back atmosphere are just a few of the reasons she keeps returning.

Nick

Accessible Travel Expert

From the United Kingdom

Arranges tours, transfers and equipment rentals with our trusted local partners across Europe, so everything is checked and ready before you arrive.

Speaks
GB ES CAT
English, Spanish, Catalan

Favourite holiday country: Portugal. Lisbon has his heart – especially when the Bairo Alto transforms on a balmy summer evening. The next morning is all about the pastel de nata and coffee before hitting Cascais beach.

Charlotte

Digital Experience Expert

From the Netherlands

Makes sure our website and online booking are clear, easy to use and accessible for every traveller, so finding the right accessible service takes less effort.

Speaks
GB NL ES
English, Dutch, Spanish

Favourite holiday country: Thailand. Her main rule: mango sticky rice is absolutely a valid breakfast, preferably somewhere sunny with no plans for the rest of the day.

Demi

Intern

From the Netherlands

Writes blogs about accessible destinations and creates content for our social media, sharing practical tips and inspiration for travellers with limited mobility.

Speaks
NL GB
Dutch, English

Favourite holiday country: Croatia. In two weeks she learned exactly one word, hvala (thank you), and used it with great enthusiasm.

Robin

Intern

From the Netherlands

Helps optimise our website and creates content for our social media channels, so travellers can easily find inspiration and information about accessible travel.

Speaks
GB NL
English, Dutch

Favourite holiday country: Iceland. Waited three freezing nights for the Northern Lights, then saw them on the drive back to the airport.

Our office

Where your trip comes together

This is where our team answers your questions, checks every detail with our partners and plans your trip.

Office Barcelona 1
Office Barcelona 2

How we work

From first message to a carefree trip

Planning accessible travel requires care and attention to detail. This is how we turn your travel wishes into an experience, tailored to your individual needs.

Step 1

Tell us about your trip

Share your destination, travel dates and, most importantly, your specific needs including mobility requirements, travel companions and holiday preferences. The more we know, the better we can tailor our service to your wishes and needs.

Step 2

We check with our local partners

We reach out to our trusted network of local providers to confirm availability for your dates, including adapted vehicles, accessible accommodation, guides and mobility equipment.

Step 3

You receive a personalised proposal

Within a few days, you will receive a tailored proposal with clear pricing, designed around your specific needs and preferences.

Step 4

Confirm and travel with confidence

Once you confirm your booking, we take care of all the arrangements, and remain available to assist you before and throughout your trip.

Good to know

Before requesting a quote

Answers to three frequently asked questions about pricing, response times and weekend availability.

Why no standard prices shown?

Every trip is tailored to your individual needs and preferences. Pricing depends on factors such as travel dates, group size, the type of vehicle or equipment required and the level of assistance needed. Rather than offering standard prices, we provide a personalised quote based on your specific travel plans.

Why we need a few days

We personally check availability with our local partners. This may take a little longer, but it ensures that the services we confirm are genuinely available and meet your accessibility needs.

Available at weekends

Our local partners also operate at weekends, allowing us to arrange tours, transfers and equipment deliveries seven days a week.

Our core values

Quality. Safety. Accessibility.

The three core values that guide everything we do, always putting the individual needs of each traveller first.

01

Quality

Quality starts with the right partners. We carefully select our local partners, build long-standing relationships and check the details to ensure every service meets your needs.

02

Safety

From adapted vehicles and experienced guides to reliable mobility equipment, we ensure a safe and comfortable travel experience.

03

Accessibility

Every trip is planned around your mobility needs, preferred pace and personal wishes.

  • Personal service
  • Quick responses
  • Competitive prices
  • Available worldwide on request

Our mission

Instant availability of accessible travel services

Finding an accessible tour, shore excursion, transfer or wheelchair rental still often takes days of emails and phone calls. We want to change that.

Our mission is to build a scalable platform where travellers and travel professionals can instantly see and book accessible travel services, backed by the same personal care and local knowledge we have offered since 2004.

We combine more than twenty years of experience with a network of more than 1,900 trusted local partners in over 35 countries. Every service is checked by our team, so instant does not mean uncertain.

Our goal: booking an accessible trip should be just as easy as booking any other trip.

Built for

  • Travellers and their companions
  • Travel agents
  • Cruise and tour operators

Instant availability

See straight away which accessible services are available for your dates.

Built to scale

One platform for more destinations, more partners and more travellers.

Still personal

Our experts stay one message away for every question.

As featured in

A reputation for high-quality accessible travel

Since 2004

Our milestones

More than twenty years of making travel accessible and the moments we are most proud of along the way.

2026

Team growth

Expanded our team of accessibility experts

We welcomed a Digital Experience Expert and two Accessible Travel Experts, further strengthening our digital experience and personalised travel support. Meet the team

In the media

Featured in Travel Weekly

Travel Weekly recognised us as a leading European provider of accessible cruise shore excursions.

2025

Recognition

Mirjam named one of 25 people making the world more accessible

Condé Nast Traveller included Mirjam Versteegh as one of 25 people making the world more accessible for 2025.

In the media

Recommended by Lonely Planet

Lonely Planet recommends our accessibility guide to Greece as a resource for accessible transportation in its guide to getting around Greece.

New service

Added travel agency services to our portfolio

We expanded our services to offer travel agency support, making it easier for travellers to plan and book more of their accessible journey with us.

2024

In the media

Accessible Dubrovnik and Istanbul with Cory Lee

Travel blogger Cory Lee (Curb Free with Cory Lee) shared his experiences exploring Dubrovnik and Istanbul in a wheelchair, organised by our team.

Growth

Opened our Barcelona office

We strengthened our European presence with the opening of our office in Barcelona. Get in touch

2022

Recognition

Listed as a specialist accessible tour operator

CBI listed us as one of the European travel and tour operators specialising in accessible tourism.

2021

In the media

Featured by The Points Guy

The Points Guy featured us as a wheelchair accessible tour company helping to transform the travel industry.

2020

Milestone

Acquisition of Barcelona-Enabled

We acquired Barcelona-Enabled, a local accessible travel specialist, and continued their work in Barcelona, from group travel to adapted transfers and equipment rental.

Recognition

Recommended for the Mediterranean

Sylvia Longmire’s book on wheelchair accessible cruising recommends us as the accessible tour operator for the Mediterranean.

2019

Milestone

Launch of accessaloo

We launched accessaloo, a free app helping people find, share and save accessible toilet locations around the world.

Recognition

Speaker at the TUR4all congress in Valencia

Mirjam spoke at the first TUR4all International Congress on Accessible Cruise Destinations, highlighting the important role of travel agencies in accessible cruise tourism.

2017

Milestone

New owner and a new brand

Mirjam Versteegh took over as owner and CEO, leading a complete company rebranding and the launch of a new website.

2013

In the media

In the DK Eyewitness guide to Barcelona

The DK Eyewitness Travel Guide to Barcelona & Catalonia recommends our services to travellers with accessibility needs.

2007

Milestone

Expanding across Europe

We expanded our network of local service providers along the Mediterranean coast and across mainland Europe.

2004

Milestone

Spanish roots

Disabled Accessible Travel was founded in Barcelona, with a mission to create barrier-free tours for slow walkers, scooter and wheelchair users.

Global reach, local care

Ready to plan your accessible trip?

Tell us where you would like to go and what you need. Our team will be happy to help you plan your trip with a personalised proposal.

Prefer to email us directly? dat@disabledaccessibletravel.com