Wheelchair Accessible Airport Transfers
Arriving at a new airport with a wheelchair or scooter can feel daunting. When you book with us, your driver will be waiting for you in the arrivals hall with a sign with your name on it and will help you with your luggage. At airports where drivers are only permitted to wait for a limited time, we will assign a dedicated meeting point and let you know in advance.
The transport tracks your flight using your flight number, so your driver always knows when your plane lands. In the event of a delay, we will do our absolute best to accommodate the new arrival time.
If the delay is substantial, additional waiting costs may apply depending on the destination, this can then be handled directly with your driver on the day. In general, one hour waiting time is included, after scheduled arrival time, to allow time to disembark and collect your luggage.
Wheelchair Accessible Cruise Port Transfers
Embarking at your new travel destination should feel like the start of something great, not a logistical challenge. Your driver will be waiting for you with a name board, ready to assist you and ensure a smooth and comfortable transfer.
Some ports are a considerable distance from the city centre. For example, the port of Civitavecchia is about an hour and fifteen minutes from Rome, and La Spezia is around an hour and thirty minutes from Florence. In these cases, it can be more practical and economical to arrange a full-day private accessible shore excursion rather than a simple transfer. Feel free to ask us about the options for your specific port of call.
Availability & Advance Booking
Wheelchair accessible vehicles are in high demand across Europe, particularly at airports and cruise ports. For this reason, we strongly recommend booking your Wheelchair accessible taxi in advance. Same-day accessible transfers cannot be arranged. Booking ahead ensures your vehicle is confirmed, avoids last-minute stress, and gives us time to make sure everything is in order for your arrival.
How Our Wheelchair Taxi Service Works in Each City
Every destination in our network has its own local partner: a licensed transport company or independent driver. They know their city, they know their vehicles, and they know what accessible travel actually looks like.
When you request a transfer, we match you with the right local partner for your destination and coordinate everything on your behalf. You do not need to deal with the logistics. We handle that.
Vehicle availability varies by destination, which is exactly why we ask for your equipment details upfront. We confirm the right fit before you arrive, not after. ls upfront. We confirm the right fit before you arrive, not after.